Returns & Exchanges
At GearUP Booster Shop, we stand behind our high-performance electronics and offer a 30-day satisfaction guarantee. If your gear doesn't meet your expectations, we provide a streamlined process for returns and exchanges to get you back in the game.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely place the electronics in their original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our technicians verify the condition of the hardware, we will process your refund or ship your replacement unit within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
