Frequently Asked Questions
Everything you need to know about your high-performance tech upgrades.
Are your electronic components authentic and brand new?
Yes, every product sold at GearUP Booster Shop is 100% authentic, sourced directly from certified manufacturers, and arrives in original retail packaging.
What is the typical shipping timeframe for domestic orders?
We process orders within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available for 1-2 day delivery.
Do you offer a warranty on high-performance hardware?
All electronics are covered by a minimum 12-month manufacturer warranty. We also offer internal GearUP extended protection plans for added peace of mind.
What is your return policy for opened electronics?
We accept returns within 30 days. Please note that opened items may be subject to a 15% restocking fee if they are not defective, due to the sensitive nature of electronic components.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and secure cryptocurrency payments for select hardware categories.
How can I track my shipment?
Once your order ships, you will receive an automated email containing a tracking number and a link to our real-time tracking portal.
